Article by Stuart Mitchell
VoIP, or Voice over internet Protocol to give it its full title, is a concept at the vanguard of the telecommunications industry which, if you haven't already heard about, will become an increasingly familiar part of all our lives in the near future. But what is it and how can it benefit small business users?The concept (which has a number of interchangeable titles such as Voice over Broadband, VoBB) actually covers a set of
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