Web 2.0 meets VoIP and Call Center 2.0.(High Priority): An article from: Customer Interaction Solutions
This digital document is an article from Customer Interaction Solutions, published by Thomson Gale on November 1, 2006. The length of the article is 1712 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.Citation
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